Q. What's the benefit of subscribing into sensationallearners.com?
A. When you subscribe to sensationallearners.com, you'll get access to a 5% first-order promo discount and other exciting news!
Q. How long does it take to add my name to your mailing list?
A. It takes just a few seconds to complete your free subscription! To sign up for special offers and promotions from sensationallearners.com, simply click here.
To unsubscribe from our mailing list, please click on the "Unsubscribe" link at the bottom of any email.
If you experience any problems, please contact our Customer Service Center by filling out a form at Contact Us, or by calling us at 1-416-218-1100.
Q. What can I do if I don’t receive an order confirmation email?
A. If you did not receive a confirmation email within three hours of placing an order, it may be due to the following:
1. You might have entered your email address incorrectly when setting up your account. If there is a typo, please contact our Customer Service Center to have the email address updated and the email sent to the correct address.
2. Your email provider might be blocking our attempts to communicate with you.
Please check your Junk Mail folder and/or turn off your Spam Filter to allow email from sensationallearners.com. You can then contact our Customer Service Center by filling out the form at Contact Us, or by calling us at 1-416-218-1100 to request that a new order confirmation email be sent to you.
Q. How can I order a game?
A. You can order online at sensationallearners.com. We accept Visa, MasterCard, American Express, and other major credit and debit cards. No cash payments will be accepted.
Q. What can I do if a product I ordered is missing parts or instructions?
A. If an item you ordered is missing parts or instructions, please contact our Customer Service Center via sensationallearners.com by filling out the Contact Us form, or contact us at 1-416-218-1100.
Q. What's your shipping policy?
A. To serve you better we are shipping from two warehouses: Chicago, Illinois, USA and Mississauga, Ontario, Canada. Please click here for Shipping Policies.
Q. What's your return policy?
A. At Sensational Learners, your satisfaction is our priority! If you do need to return an item to us, please click here to read our return policy.